Effective Date: 11th May 2025
We want you to be fully satisfied with your purchase. If you’re not happy with your order, you may request a return or exchange within 15 days of purchase under the following conditions:
Please note: Customers will be responsible for return shipping unless the return is due to our error (e.g., wrong or damaged item delivered).
Once your return is received and inspected, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed within 7 business days and credited to your original method of payment.
To request a return or exchange, please contact us via:
Email: info@scentifyperfume.com